Shipping Policy
Effective Date: September 7, 2026
Last Updated: September 7, 2026
Thank you for shopping with Brian’s Books & Things. We want your books and merchandise to arrive safely and in a timely manner. This Shipping Policy explains how orders placed through our website are processed, shipped, and delivered.
1. Order Processing
Orders are processed as promptly as reasonably possible after payment has been successfully received.
Processing time may vary depending on product availability, order volume, weekends, holidays, special events, personalized items, signed books, or other circumstances.
Please note that processing time and shipping time are separate. Shipping estimates begin after an order has been processed and transferred to the shipping carrier.
2. Shipping Rates
Shipping charges, when applicable, are calculated and displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the size and weight of the order, shipping destination, selected shipping method, and carrier rates.
Any applicable shipping charge will be presented to you before payment is submitted.
3. Shipping Methods
Orders may be shipped using the United States Postal Service (USPS) or another appropriate shipping carrier or delivery service.
Available shipping methods may vary depending on the product, destination, package size, and services available at the time the order is placed.
4. Estimated Delivery Times
Any delivery date or shipping timeframe provided through our website, checkout system, or shipping carrier is an estimate and is not a guaranteed delivery date, unless expressly stated otherwise.
Once a package has been accepted by the shipping carrier, delivery may be affected by circumstances outside the control of Brian’s Books & Things, including weather, holidays, carrier delays, transportation interruptions, natural disasters, or other unforeseen circumstances.
Brian’s Books & Things is not responsible for carrier delays outside our reasonable control.
5. Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Please carefully review your shipping information before submitting your order.
If you discover an error in your shipping address, contact Brian’s Books & Things as soon as possible. We will make reasonable efforts to correct the address if the order has not yet shipped, but we cannot guarantee that changes can be made after an order has been submitted.
We are not responsible for delivery problems resulting from incorrect or incomplete shipping information supplied by the customer.
6. Tracking
When tracking information is available, it may be provided by email, through the website, or through the applicable shipping carrier.
Please allow time for tracking information to become active after a shipping label is created.
7. Lost or Delayed Packages
If your tracking information indicates that a package has been delayed or appears to be lost, please contact the shipping carrier and/or Brian’s Books & Things.
We will make reasonable efforts to assist customers with locating delayed or missing shipments.
Carrier investigations and claims may require additional time, and replacement or refund eligibility will depend on the circumstances of the shipment and applicable law.
8. Packages Marked as Delivered
If tracking information shows that your package was delivered but you cannot locate it, please check the delivery area, mailbox, household members, neighbors, or other locations where the carrier may have left the package.
You should also contact the applicable shipping carrier for additional delivery information.
If the package still cannot be located, contact Brian’s Books & Things and we will provide reasonable assistance where possible.
9. Damaged Shipments
We take reasonable care when preparing orders for shipment.
If your order arrives damaged, please contact Brian’s Books & Things as soon as reasonably possible after delivery.
We may request photographs of the damaged product, packaging, shipping label, or other information necessary to evaluate the problem or submit a carrier claim.
Depending on the circumstances and product availability, an appropriate resolution may include a replacement, refund, or other remedy.
10. Incorrect or Missing Items
If you receive the wrong product or an item is missing from your order, please contact us promptly.
If the error was made by Brian’s Books & Things, we will make reasonable efforts to correct the order at no additional cost to you.
11. Signed and Special Items
Signed books, personalized products, limited-availability merchandise, and other special items may require additional processing time.
Because signatures and inscriptions are individually created, their appearance and placement may vary.
12. Returned or Undeliverable Packages
Packages may be returned to us because of an incorrect or incomplete address, refusal of delivery, unsuccessful delivery attempts, or other circumstances.
If a package is returned as undeliverable, we may contact the customer to determine whether the order should be reshipped or otherwise resolved.
Additional shipping charges may apply when an order must be shipped again because of an incorrect address supplied by the customer or another circumstance outside the control of Brian’s Books & Things.
13. International Shipping
International shipping availability, if offered, may vary by destination.
International customers are responsible for any customs duties, import taxes, tariffs, brokerage charges, or other fees imposed by the destination country unless otherwise stated during checkout.
International shipments may also be subject to customs inspections and delays outside the control of Brian’s Books & Things.
14. Changes to This Policy
Brian’s Books & Things may update this Shipping Policy from time to time to reflect changes in our shipping practices, carriers, services, or legal requirements.
The most current version will be posted on our website with an updated revision date.
15. Contact Us
If you have questions about shipping or need assistance with an order, please contact us through the Contact page on the Brian’s Books & Things website.
When contacting us about an existing order, please provide your name and order information so we can assist you as efficiently as possible.
Brian’s Books & Things
Florida, United States
© 2026 Brian’s Books & Things. All rights reserved.